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1. Definitions

“The Company ” – means Bin Washers LLC and/or any franchisees trading under a franchisee agreement

“Worker” – means the person or firm carrying out power washing services on behalf of the Company.

“Client” – means the person, firm or corporate body together with any subsidiary or associated company as defined by the Companies Act 1985 to whom the power washing services are supplied by the Company.

“Service” – means the power washing services carried out on behalf of the Company.

“Scheduled service” – means the schedule for the client’s service address by the Worker in order to carry out the Service.

2. Contract

2.1. These Terms and Conditions represent a contract between Bin Washers LLC and The Client.

2.2. The Client agrees that any use of The Company ’s services, including placing an order for services by telephone, email or website forms shall constitute the Client’s acceptance of these Terms and Conditions.

2.3. Unless otherwise agreed in writing these Terms and Conditions shall prevail over any other terms of business or purchase conditions put forward by The Client.

2.4. No variation or alteration of these Terms and Conditions shall be valid unless approved in writing by a director of the Company.

2.5. The Company operates depending on the hours required to get the service done.

3. Payment

3.1. All work carried out by The Company at your request, whether experimental or otherwise will be charged accordingly. Any work undertaken by The Company on behalf of The Client is carried out on the basis that The Client has fully approved such work whether or not we have received an official order providing there is evidence of written or verbal confirmation to proceed, including letter, facsimile or email correspondence between the parties.

3.2. Payments of fees rendered by invoice are due within the dates stated on the invoice via QuickBooks.

3.3 We shall invoice monthly or at the end of a service immediately, dependent on the agreed terms.

3.9. All prices are Net and no settlement discount is allowed unless stated. All accounts are payable no later than 7 days from date or invoice unless otherwise agreed by The Company in writing. Note that the payment terms are required whether you have signed off on the copy or not.

3.10. After the 7 day payment period has passed all further work for The Client will cease unless there’s a another agreement of payment period.

3.11. All quotations offered by us are deemed valid for a period of 30 (Thirty) days, after which time we reserve the right to revise the said quotation.

3.12. We provide services on a one-off and retainer basis.

3.13. Any additional work requested that isn’t covered in the original brief will be quoted separately and added to the original invoice. One month’s notice is required to discontinue the service.

3.14. All power washing service prices are reviewed each year and adjusted in line with inflation, minimum wage increases or any reasonable circumstances.

4. Equipment

4.1. Power washing and cleaning materials are provided by the Company. If you require us to use your solutions or equipment they must be safe to use/operate, in full working order and must not require any special skills to be used for the purpose of cleaning.

4.2. If the Client has equipment that is complicated to operate, the Client must provide clear and detailed instructions to the Worker.

4.3. If the Client requires the Worker to use their own materials and equipment including vacuum cleaner the Company cannot accept any liability should anything go wrong with either the equipment or the outcome of using it.

5. Refunds

5.1. No refund claims will be given once the service has been carried out. If for any reason the Client is dissatisfied with any aspect they must notify the Company within 24 hours and this will be rectified.

5.2. Refund will be issued only if the Client has cancelled a scheduled service within the allowed time (24 hours) prior to the start of the power washing session and a payment has been already received by the Company .

5.3. Refund will be issued if a Worker does not attend a scheduled service, payment for which has been already received by the Company .

6. Cancellation

6.1. The Client agrees to pay the full price of the scheduled service, if: a) The Client cancels or changes the date/time less than 24 hours prior to the scheduled appointment; b) The Client fails to provide access to the service premises thus preventing the Company to carry out the booked work; c) There is a problem with the Client’s keys and the Worker cannot let themselves in. If keys are provided they must open all locks without any special efforts or skills.

6.2. If the Client needs to change a service day or time the Company will do its best to accommodate them. A minimum of 24 hours notice is required. Please note that the Company cannot guarantee that the same operative will be available on the new day and at the time the Client requires. Any changes in the service schedule are subject to availability .

7. Promotions and Discounts

7.1. Promotional offers may be offered from time to time. Rules and regulations of promotions may override the general Terms of Service for the duration of the promotional offer.

7.2. The Company retains the right to cancel or modify any promotion at any given time.

7.3. All promotional offers are subject to the terms and conditions that accompany the specific promotion.

7.4. The Company reserves the right not to honor a promotional rate in the event of suspected fraudulent activity or usage not in accordance with the Company’s Terms of Service.

8. Claims

8.1. In case of damage, The Company will repair the item at its cost. If the item cannot be repaired the Company will rectify the problem by crediting the customer with the item’s present actual cash value toward a like replacement from a Company’s source upon payment of power washing services rendered.

8.2. The Company shall not be responsible for damage due to faulty and/or improper installation of any item. All surfaces (i.e., marble, granite, etc.) are assumed sealed and ready to clean without causing harm.

9. Complaints

9.1. All complaints are taken seriously. If you are not happy with any aspect of our service please call us as soon as possible and give us the chance to rectify it. Your custom is very important to us and we want you to be happy.

9.2. If the Client is dissatisfied with a currently occurring service, The Company asks that The Client notifies us as soon as they notice anything that might be to their dislike by calling +1 301-388-5531. Please do not wait until the service is ending.

10. Liability

10.1. The Company shall not be liable under any circumstances for any loss, expense, damage, delay , costs or compensation (whether direct, indirect or consequential) which may be suffered or incurred by the Client arising from or in any way connected with a late arrival of Company operatives at the service address. The Company endeavors to be right on time on any scheduled service but sometimes due to transport related and other problems which are beyond the Company’s control, the Company operative’s may arrive with a delay or the service may be re-scheduled.

10.2. The Company shall not be liable under any circumstances for any loss, expense, damage, delay , costs or compensation (whether direct, indirect or consequential) which may be suffered or incurred by the Client arising from or in any way connected with – 1. Third party entering or present at the Client’s premises during the cleaning process; 11.3. Any existing damage to Clients property in the form of old stains/burns/spillages etc. which cannot be cleaned/removed completely by the washing operative.

11. Supplementary Terms

11.1. The Company , reserves the right to re-evaluate rates at any time should the Client’s initial list of tasks changes.

11.2. The Company reserves the right to amend the initial quotation, should the Client’s original requirements change.

11.3. If any estimates of how long it will take the washing operatives to complete the job are being provided those are only estimates based on the average time it takes to wash a garage or a driveway of similar size to the Client’s, it being difficult to calculate precisely how long such tasks may take and that a degree of flexibility may be required. Please note that one off cleans may take longer to complete due to longer intervals between cleaning sessions, number and type of cleaning tasks required, when compared to the regular maintenance cleaning of the same property.

11.4. The Client understands that the price he has been quoted may vary according to size of property or area, etc.

11.5. The Company shall endeavor to arrange a replacement worker if your regular worker cannot attend a scheduled service, and will inform the Client prior to the visit.

11.6. All fragile and highly breakable items must be secured or removed. 10.7. The Company reserves the right to make reasonable changes to the Terms and Conditions in agreement with the other party.

12. Our Guarantee

12.1. The Company has built its business and reputation by providing its clients with the best power washing service possible. Still, the Company realizes, that because its operatives are human beings, they sometimes make mistakes. For this reason, the Company offers a Guarantee. If the Client is not satisfied with any areas that have been washed or cleaned, the Company’s operative will come back to the Client’s premises and re-clean those areas free of charge.

Please note that this guarantee will not apply if the condition of the premises has deteriorated since the original cleaning was undertaken.

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Terms of Service

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